Surreal Feels

Daniel Fortescue

Surreal have developed a simple and efficient end-to-end solution for superannuation payments to contractors. It's also great to know that the solution is Payday Super ready. The platform has enough flexibility so that you can define your own interpretation of the legislation, and their team is incredibly helpful and knowledgeable on the subject. If you want to be fully compliant with contractor superannuation on your own terms, you can't go past Surreal.

Mar 31, 2026

George Williams

Company director / booking agent

Surreal's recent addition of paying superannuation contributions to artists has been a game changer. As a booking agent, processing super for events and resident venue gigs can be a challenge - from spreadsheet nightmares and discrepancies through to finding the time to crunch numbers quarterly. The new system has saved us around 4 - 8 hours per quarter, and likely more than that with the upcoming 2027 mandate of super constributions to artists on a weekly or fortnightly basis. Surreal has likely saved our company hundreds if not thousands so far. Thanks for all your help!

Mar 30, 2026

Myles Munro

Owner, Fancy Hanks & Good Heavens

Surreal has been hugely beneficial for us. It’s simplified the administrative burden massively, and every time I think back to the days of juggling DJ invoices and endless email chains just to get people paid, I realise how much easier things are now. We really appreciate it.

Mar 13, 2026

Kyle Trevanion

Events Manager & Venue Booker, UNDR Ctrl

Surreal changed the game. I’ve used the platform since day one, and there’s simply no better way to manage bookings and invoicing. It’s removed the tedious admin and freed up time to focus on growth and bigger projects. GOAT stuff.

Feb 2, 2026

James Ware

Director, WAT Artists

Musicians and artists have always fallen between the cracks in relation to Superannuation. Surreal’s system cuts through the clunky set-up that's currently in place is imperative to helping our artists save for their future

Nov 29, 2025

Oliver Snoad

Founder, Good Grooves Entertainment

We joined Surreal earlier this year, as a small venue booking agent, we have been blown away by how easy it now is to coordinate all of the bookings across our venue clients. Surreal saves us tens of hours of time in our DJ payroll every week, and ensures that all of our entertainers have transparency over their set’s and pays - it has been a complete game changer, and we wish we had been using Surreal earlier!

Nov 26, 2025

Spencer Fay

Senior Agent, One Hit Agency

Surreal has made the booking process for our venues so much easier - from checking availability to locking in bookings, everything runs smoothly. It’s also taken a huge load off our bookkeeping. The team has been great at listening to feedback and continuing to improve the agency tools.

Nov 4, 2025

Sab

Group Entertainment & Operations Manager, Odd Culture Group

As an independent worker and entertainment booker, I rarely outsource when it comes to events, everything usually sits with me. So, the idea of using a third party to step into my bookings wasn’t something I ever thought I’d do. But I’m genuinely glad our hospitality group invested in Surreal. It has saved me so much time, not just by allowing me to offload all the key information in one place, but by cutting down the back-and-forth across multiple platforms. I’m sending fewer emails, receiving less calls and text messages and our staff now have easy access to everything they need to run their venues. The Surreal team has been incredible too - quick, respectful, and genuinely hospitable in their responses. You can tell they come from the industry; hospitality runs through the veins of this platform. It’s built by real people who understand the fast-moving, unpredictable world of entertainment, where things change, cancel, pop up, or shift last minute. Surreal just makes it easy. Managing multiple venues, events, and artists has always been a juggling act - no one’s quite cracked the code to organise my mind until Surreal came along. It’s smart, reliable, and honestly, pretty cool. I finally have time to focus on the bigger picture. I’m looking forward to seeing how it continues to evolve.

Nov 3, 2025

Jorge Santos

Group Marketing Manager, Esca Group

We've had an amazing experience implementing Surreal at Joji Sydney! The platform is incredibly intuitive and has saved us valuable time in marketing by eliminating the need to manually update content. The integration was seamless, and it looks aesthetically perfect on our website, enhancing both functionality and design. Everything runs smoothly, allowing our team to focus on delivering an exceptional experience. We highly recommend Surreal to anyone looking for a reliable and innovative solution—it’s been a game-changer for us! 🚀

Feb 16, 2025

Chris Cossio

Head Of Marketing, Katarzyna Group

Surreal has completely changed the way we manage entertainment across our hotels. Everything—from rostering and artist bookings to venue communications, invoicing, and payments—is seamlessly handled within the platform. It's cut down our admin workload significantly, giving us more time to focus on curating the best entertainment program for our venues. If you're in hospitality—especially if you run multiple venues—I can’t recommend Surreal enough. Plus, their support and guidance have been top-notch.

Feb 6, 2025

Anthony Drew

General Manager, Good Company Bar Group

Surreal has completely changed how we handle artist bookings across the entire group. Instead of juggling countless spreadsheets or chasing after late invoices, we now have a seamless system that takes us from scheduling to artist payments in just a few clicks. - Good Company Bar Group

Feb 6, 2025

Paulo Massie

Entertainment Manager, The Emerson

The Surreal platform & UI are fantastic, it has dramatically simplified and sped up our payment processing workflow. We highly recommend this product.

Sep 24, 2024

Ian Smith

Head of Entertainment, Australian Venue Co

As an entertainment manager overseeing bookings and costs across numerous venues, it’s crucial to have a system that seamlessly integrates processes, suppliers, and communications in real time. Surreal excels in this regard and delivers so much more. Whether booking artists centrally or at the venue level, Surreal offers exceptional flexibility and transparency, enabling businesses to maximise the value of their entertainment investments. The Surreal platform enhances marketing efforts, ensures quicker payments to artists, and fosters improved communication between venues and performers. This efficiency allows venues to focus on what truly matters: building their business and enhancing both customer and artist experiences. By reducing time spent on administrative tasks, invoicing, and paperwork, Surreal helps venues concentrate on their core objectives. Additionally, the insights and data provided by Surreal support better decision-making. With its comprehensive suite of features, Surreal is an indispensable tool for any venue aiming to refine their entertainment strategy and connect artists with audiences in great venues.

Aug 19, 2024

Daniel Manly

Head of Brand & Development, HQ Group

Surreal has transformed the way we handle entertainment bookings across our multi-site hospitality business. As a booker of entertainment, I've found Surreal's integrated features invaluable. Scheduling and booking across multiple venues is super easy, and the ability to securely manage our roster and automate invoicing all from one platform is a game-changer. Surreal streamlines our operations, saving us time and reducing administration. It is an essential tool for anyone looking to elevate their entertainment management.

Aug 7, 2024

Ben Smith

Head of Operations, Star Group

Surreal has streamlined our processes which has been extremely beneficial as our company has grown. It has given us the ability to manage our entertainment as a company view rather than a site by site view which it was before we had Surreal.

Jul 18, 2024

Paul Stix

Founder & CEO, UNDR CTRL

Surreal is fantastic booking platform that has been integrated into our daily workflow for management of multi venues and DJ rosters. We find it very easy to use and it has saved us a lot of time and stress which is important when managing a number of accounts.

Jun 27, 2024

Lewis Kaye

Owner, Kaye Music Solutions

What a game changer Surreal is. I've been waiting for something like this for a while now and they've hit the nail on the head. My bookings process is far quicker and clients love the fact that they can access their calendar, see who's coming in to play and access the musician profiles. Goodbye time consuming spreadsheets and lengthy emails. It couldn't have come at a better time gearing up to a busy summer!

Jun 19, 2024

Josh Neumark

Director, Neumark Productions

Andy Finn

Owner, Guilty Pleasure Agency

Great system to have it all in one. Roster, calendar + invoicing. It has certainly saved me some office time. Would recommend :)

Apr 9, 2024

Neru Siolo

Owner, Mesalagroove

"Using Surreal has made us step up our game. With Surreal we can now think about expanding nationally."

Dec 13, 2023

Mike Johnson

Musician

Ease of signup, quality venues, quick payment and excellent managers (Eilish!) make Surreal a brilliant platform ☀️

Sep 21, 2023

James Patrivk

Singer Entertainer

Everything about Surreal is amazing! The set up online is easy to follow and i’m always impressed by its standards. Plus the people are incredible, especially Eilish, who is incredible! The time saved is amazing! The discord works really well too. As for my gigs they are amazing. I can go on and on about Surreal, the best entertainment company around! I would, and have suggested Surreal to as many people as I can!

Sep 21, 2023

Hayley Sinclair

Musician

I have been in the music industry for 10+ years and I have to say that this platform has made my life so much easier in so many ways. The fact that I don’t have to furnish and send a single invoice, or follow up payment, and be paid within a fortnight of providing services is amazing. I have never been paid so promptly and I feel more financially stable booking gigs through Surreal / Muso knowing that they will do the heavy lifting for me. The app is easy to use and I have the ability to show case samples of my work to venues ahead of bookings. This platform is definitely the way forward in the music industry and I cannot recommend the staff and customer service experiences enough !! Thanks guys!! Telling Carmen Music.

Aug 29, 2023

Sean Kirk

Group Operations Manager, Haps Hotels

Surreal expanded the network of musicians we had access to at the venue and made the back end of things a breeze with advertising and invoicing all consolidated! Surreal has saved us time and money and have been very responsive with any questions we have on events and technical support!

Aug 21, 2023

Mark

Group Entertainment Manager, Solotel

Great platform for reporting and budget management. Great support team / Customer Managers to rely on when needed.

Aug 21, 2023

Petera Johnson

Owner, Mesalagroove

Kia Ora, my name is Pet Johnson and I’m one of the Co-Founders of the Mesalagroove DJ Agency in Wellington NZ. On average we book over 40 DJ gigs a week in the Capital and using Surreal has been a game changer for our little company. It’s so simple to use, our scheduling has improved, our invoicing has condensed down to almost nothing and overall the efficiency of our booking systems and procedures has increased leaving both myself and my business partner extra time to focus on other aspects of our company. The team at Surreal are so helpful and friendly, Continuously asking us if there’s ways they can improve their system to better suit our needs. I can’t empathise enough how much of a game changer it has been for us with Surreal on board. I would highly recommend this platform to anybody out there in our industry and look forward to its evolution going forward. Pet Johnson

Aug 20, 2023

Lorraine Solomns

Founder, Success Express Music

I have used Surreal as an agent / promoter for three months and once you change your mindset from old ways to embrace the concept, its really amazingly good. its especially good at reviewing its features and is constantly upgrading and improving. I really like the forward thinking approach Surreal has to help independent venues put on live events and I can really see the benefit for those who either have no event booker or limited entertainers to call upon. Ive already told just about everyone how exciting the potential of this platform is and I can see it becoming the "go to" company for the many independent pubs and venues around the Uk as well as chains too. Lorraine Solomons - Success Express Music

Aug 20, 2023

Ed Loveday

Founder, Studio AM:PM

I’ve had the pleasure of working with Alan, Jeremiah and their team for three years now, embedding it into two large hospitality groups (and counting). It’s more than a platform; it's a strategic partner that empowers us to deliver exceptional entertainment experiences. What particularly stands out for me about Surreal: Real-Time Entertainment Oversight: Surreal's ability to provide real-time oversight of entertainment operations, both at the head office level and within individual venues, is truly remarkable. This feature has redefined how we manage entertainment, enabling us to maintain a finely tuned experience. Efficient Booking: The efficiency of Surreal's booking process is a game-changer. What used to take hours or days is now streamlined into a few simple steps, allowing us more time to focus on other critical aspects of our operations. No longer do we need to spend countless hours sending out numerous emails or texts. With just a few clicks, all schedules align and you’re ready to book. Effortless Payment Experience: Surreal consolidates your week's entertainment into a single invoice, creating a seamless process. Gig Widgets: The inclusion of Gig widgets is a stroke of brilliance. These widgets automatically update our 'What's On' website pages, providing visitors with up-to-date information on upcoming events. It's a small touch that makes a significant impact.

Aug 20, 2023

Vi Hermens

Music & Cultural Partnerships Lead, Super Everything

Surreal has totally changed my business. I’ve watched on with pleasure as it has grown and evolved to fit our needs. The company is super responsive and the product is rock solid. Any sharp edges get picked up and smoothed out. The design approach and customer experience is solid. We view it as an essential tool for us moving forward, and look forward to helping add on ways to drive yield and increase revenue for our end users, while keeping our talent happy, paid on time and maximising their marketing potential.

Aug 18, 2023

Katherine Pullos

Operations Manager, Pullos Group

Surreal has been a game changer in our venues. It has centralised our booking systems across all venues, bookers and entertainment types, it has saved our office staff tens of hours every week by paying one invoice per venue rather than paying over 37 gigs/week individually, it has given us a quick and easy snapshot of our entertainment costs on a weekly basis and enabled us to ensure accuracy of gig times with the gig verification step. The marketing element is great too with built in widgets and AI generated descriptions etc. On top of the existing benefits of Surreal as it stands today, the team behind the platform are constantly searching out feedback and strategising ways to implement new and valuable features. I have no doubt that the platform will become even more user friendly and practical as they develop.

Aug 8, 2023

George Williams

Booking Agent, Sounds Good Agency

The Surreal team have gone above and beyond to achieve exactly what we want out of a music booking platform. We were lucky enough to be one of their early access suppliers and have enjoyed the many face to face meetings, openness to ideas and in-depth development opportunities to make sure Surreal is working for us as an agency. Initially, working within a third party software was confronting, however due to the Surreal team's care, attention to detail and flexibility, we have built an amazing bond with trust and efficiency at the forefront of that relationship. We truly feel a part of the team, thanks again to Surreal for making our lives easier!

Aug 5, 2023

James Ware

Director, WAT Artists

Surreal has changed the game for us. We’ve moved from using multiple systems and processes for different functions, to one purpose-built singular system for all our venue bookings. It’s made us more efficient and gets our artist’s paid quicker. It’s all automated, so we can focus on what we want to focus on. We love it and highly recommend it to other agencies thinking of modernising their venue booking process.

Jul 8, 2023

Ben McLauglin

COO, Boxpark

We’re excited to be partnering with Surreal across our BOXPARK and BOXHALL estate to bring all of our entertainment scheduling and invoicing into one place. The flexibility and simplicity of Surreal add another level to our business, allowing our team greater visibility of bookings and a streamlining of our payment processes ensuring more robust programming and saving valuable time for both the events teams and the artists. Our business is rapidly expanding, and Surreal will allow us to scale easily, ensuring our talent pool grows with us.

May 29, 2023

Walter Juan

Music Director, ATET

If we can describe Surreal in a few shorts words it would be: a time-saving godsend. The Surreal team has streamlined the whole booking and invoicing process to a fine art. We cannot recommend Surreal highly enough. It will positively change the way you approach your bookings.

May 20, 2023

Lola Bushby

Business Development Manager, Fairgame London

It’s been an absolute DREAM and the days of riffling through a million emails to find invoices, timetables etc feels like a distant memory!

Apr 4, 2023

Dean

General Manager, North London Tavern

I can oversee what my staff are doing so no need to message me as everything is tracked in the app. With Surreal it’s so uncomplicated, book entertainers in 30 seconds as opposed to 6 hours of messaging when I’m at home with the girlfriend. Why would a venue manager want to go through all that stress of back and forth with their entertainers when you can book it all in literally 30 seconds.

Jan 14, 2023

Richaella Murphy-Higgins

Former Operations Manager, Dirty Bones

Life-saver! I've cut out the admin and back-and-forth. Everything is promoted now, my teams have access and my customers know what's on all the time... with less work!

Nov 21, 2022

Joe

Former Head of Music, East London Pub Co

My phone's stopped blowing up. I'm now spending my time on curating the best entertainment possible, and the artists love it.

Nov 15, 2022